Service development and improvement
Sign up to the next cohort of my course - ‘Improve the experience of your service for your clients and yourself’
Work with me one-to-one to develop and improve your service
Contract me to work with your multidisciplinary service team
Sign up to the next cohort of my service improvement course
Get notified of the next cohort of my course, ‘Improve the experience of your service for your clients and yourself.’
Topics we will cover during the course include:
Gaining a deeper understanding of the needs and wants of both prospective and current users of your service
Making visible all the aspects of your service - including the parts that the client does and does not see - so that you can more easily identify issues and opportunities for change
Designing your own needs and wellbeing into how you provide your service
Ideation, experimentation and testing techniques to help you generate, design and refine new aspects of your service
Approaches to iteratively delivering change in a way that reduces risk and maximises impact.
Work with me one-to-one to develop and improve your service
I offer one-to-one service development and improvement support for health, helping and public good service providers.
I can work with you to develop, improve and meaningfully innovate your service. This can help you to reach new clients or patients, retain them, increase the value and impact your service has, and improve your own experience of delivering your service.
Find out more about one-to-one service support sessions
Contract me to work with your multi- disciplinary service team
If you are creating or running a service in the health or public good sectors, I can work with your multidisciplinary team to provide the following skills:
Service strategy or ownership
Strategic service design
Product management
Research
Content strategy
Find out about my previous projects by taking a look at my service and product portfolio
Get in contact
I’m always happy to answer any questions you have about my services.
Just get in touch via this form and I’ll get back to you as soon as I can.